A good support experience
August 29th, 2008 | Published in Business, Technology
My iPhone stopped working the other day. So I called Apple support, and a pre-paid package arrived the next day to send back the iPhone in. Apple received it the day after that, replaced it, and sent it back overnight so I had it the next day. That’s just incredible to me. My phone broke, but all I can focus on is what great and quick service I received.
That’s the way to do business.