Spend 60% Your Time Getting & Keeping Customers
April 6th, 2009 | Published in Business, Leadership, Quotes
If you are a one-person company, you must spend at least 60 percent of your time getting and keeping customers. Companies do what the boss does. So, if you are the CEO of a 10-person company or a 100-person company you must spend 60 percent of your time getting and keeping customers. You must do this so everyone else will do it. You must do this continuously, regularly, vigorously.
—Jeffrey Fox, How to Make Big Money In Your Own Small Business (2004), p. 27.